bdromeTerms & Conditions — Complete Guide

Bdrome (bdrome.bet) is an online sports betting and gaming platform operated for users in Bangladesh. These Terms & Conditions apply to the use of all bdrome services. By creating an account or using any service on bdrome, you are deemed to have fully accepted these Terms & Conditions.

You must be 18 years of age or older to use bdrome's services. Access to bdrome is strictly prohibited for minors. bdrome reserves the right to verify any user's age and may request identification documents when required.

These Terms & Conditions have been published in Bengali for the convenience of all users in Bangladesh. However, in matters of legal interpretation, bdrome's authority shall be final. We strongly recommend reading this document in full before using the platform.

To create an account on bdrome, you must provide accurate and truthful information. bdrome reserves the right to terminate any account opened with false information. Only one account per person is allowed — if multiple accounts belonging to the same individual are detected, all accounts may be suspended and balances forfeited.

You are responsible for keeping your bdrome account password and login credentials strictly confidential. If you suspect any unauthorized access to your account, contact support@bdrome.bet immediately. bdrome recommends enabling two-factor authentication (2FA) to keep your account secure.

• The name, date of birth, and phone number provided at registration must be accurate.
• Only one account may be registered per phone number.
• To update your account information, please contact our support team.
• bdrome may request your national ID at any time for identity verification purposes.
• Transferring your account to another person is strictly prohibited.

Bdrome supports deposits and withdrawals via bKash, Nagad, and Rocket. Deposits are typically processed instantly, while withdrawals are usually completed within 3–6 hours. For VIP members, withdrawals may be processed within 1 hour.

Bdrome only accepts payments made from accounts registered in the same name as your bdrome account. This means all mobile banking transactions must come from an account matching the name on your bdrome profile. Third-party payments are not accepted.

• If funds do not appear in your account after a deposit, please contact support with your payment reference number.
• At least one successful bet must be placed on your account before a withdrawal can be made.
• Multiple withdrawal requests can be submitted on the same day, but each will be processed separately.
• For suspicious transactions, bdrome may delay processing pending verification.

Bdrome regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming. To withdraw winnings earned using a bdrome bonus, the specified wagering requirements must be met.

The welcome bonus is available to new members only and can be claimed once on your first deposit. Bonus funds cannot be withdrawn as real money, however winnings generated from bonus funds are withdrawable subject to meeting the applicable conditions.

• Bonus wagering requirements are generally 10–20 times the bonus amount.
• Bonuses not used within the specified time after claiming will expire automatically.
• Any attempt to claim bonuses across multiple accounts will result in all bonuses being cancelled.
• bdrome reserves the right to modify or cancel any promotion at any time.
• Cashback bonuses are not directly withdrawable; wagering requirements apply.

Once a bet placed on bdrome is confirmed, it generally cannot be cancelled. However, if an event is cancelled or postponed, bdrome may at its discretion decide to refund the bet. For live betting, if a bet has already been accepted at the time of a connection loss, it will remain valid.

Bdrome sets maximum payout limits that may change from time to time. For high-value bets, bdrome reserves the right to adjust odds or cap bet amounts. Accounts showing unusual betting patterns may be placed under review.

• If incorrect odds are displayed due to a system error, bdrome reserves the right to void the affected bet.
• Multiple bets on the same match are allowed, but bdrome may review conflicting bets.
• Live betting odds may change continuously once a match has started.
• Bet outcomes are determined based on official results; bdrome's data is secondary.
• The minimum bet amount is ৳ 50; the maximum depends on the event and your account tier.

Bdrome operates as a fair and secure platform. The activities listed below are strictly prohibited and will result in immediate account termination.

• Creating multiple accounts or using another person's account.
• Using bdrome for money laundering or any form of illegal financial activity.
• Using software, bots, or automation tools to place bets.
• Placing bets using match fixing or insider information.
• Attempting to hack bdrome's systems or exploit any vulnerabilities.
• Submitting false identification or fraudulent documents.
• Intentionally exploiting system errors without reporting them.

Bdrome believes betting is entertainment — not an addiction. That's why we encourage all members to play responsibly. bdrome's platform offers several tools to help you keep your betting in check.

• Deposit Limit: Set daily, weekly, or monthly deposit caps at your discretion.
• Self-Exclusion: Suspend your account yourself for a set period of time.
• Session Timer: Track how long you've been playing at a glance.
• Reality Check: Reminder pop-ups at regular intervals.
• Cooling-off period: take a break of anywhere from 24 hours up to 6 weeks.

If you or someone in your family is struggling due to a betting-related problem, please on our Responsible Gaming page Reach out and get help. bdrome always puts player well-being first.

Bdrome is committed to protecting your personal information. Details you provide during registration — including your name, phone number, and transaction history — are used solely for service delivery and identity verification. bdrome never sells your information to third parties.

Bdrome uses SSL encryption to keep all your data secure. For full details on how we protect your information, please see our Privacy Policy Read it here.

• Your information is used exclusively for bdrome's internal services.
• Information may be shared with authorities where required by legal obligation.
• Even after an account is closed, data may be retained for legal and compliance purposes.
• You may request the deletion of your data, though this may not apply where legal obligations exist.

You can close your bdrome account at any time. Make sure to withdraw any remaining balance before doing so. If you wish to reopen a closed account, you will need to contact bdrome support.

Bdrome also reserves the right to suspend or close any account for the following reasons — without prior notice.

• Engaging in prohibited activities.
• Providing false information or fake identification.
• Account inactive for an extended period (12 months).
• Raising a chargeback or payment dispute.
• Apply for self-exclusion.

If you have a dispute regarding any bdrome decision or transaction, please contact us first at support@bdrome.bet with full details. Our team typically responds within 48 hours. Please provide all relevant information and evidence related to your dispute.

In disputes regarding bet outcomes, bdrome's internal records and official scoring system data shall be considered final. If an incorrect result is displayed due to a system error, bdrome reserves the right to make corrections, even after payment has been processed.

• Complaint Deadline: Within 30 days of the incident.
• Please include the transaction date, amount, and full details in your complaint.
• bdrome's final decision is binding on all parties.
• The account in question may be temporarily suspended while a dispute is ongoing.

Bdrome reserves the right to update these Terms & Conditions at any time. In the event of changes, a notice will be published on the bdrome website and, where possible, an SMS will be sent to the registered phone number. Continued use of the platform after any changes will be considered acceptance of the updated terms.

For significant changes, at least 7 days' notice will be given before they take effect. If you do not agree to the updated terms, you will have the option to close your account.